Personalized, employee benefits management and staff solutions

YOUR WELLNESS
IS OUR PRIDE

left quote mark> Its not good to have health insurance; that leaves the family very vulnerable right quote mark>

- Elizebeth Warren

Your Health is important…
It is vital to have medical cover as life happens and you never know when you may need it…
We offer a range of Medical Solutions to suit your need.
  • Medical Aid
  • Gap Cover
  • Group Cover
  • Medical Insurance
Holistic Medical Planning Holistic Medical Planning

Frequently Asked Questions

Medical aid cover is a type of health insurance that provides financial assistance for medical expenses. In South Africa, medical aid is a voluntary but essential part of healthcare. It covers a wide range of healthcare costs, including hospitalisation, day-to-day expenses, and chronic medication.

The level of cover you need will depend on your individual circumstances and budget.

  • In-hospital cover: This covers the cost of hospitalisation, including surgery, accommodation, and medical supplies.
  • Day-to-day cover: This covers the cost of doctor's visits, medication, and other medical expenses that are not covered by in-hospital cover.
  • Chronic cover: This covers the cost of medication and other treatment for chronic conditions, such as diabetes and hypertension.
  • Prescribed medication cover: This covers the cost of prescribed medication.
  • Maternity cover: This covers the cost of pregnancy, childbirth, and post-natal care.
  • Dental cover: This covers the cost of dental care, such as check-ups, fillings, and extractions.
  • Optical cover: This covers the cost of glasses and contact lenses.

The specific benefits that are covered by each type of medical aid cover will vary from plan to plan.

  • To protect yourself from financial ruin. Medical expenses can be very expensive, especially if you need to be hospitalised or have a chronic condition. Medical aid can help to cover these costs, so you don't have to worry about going bankrupt if you get sick.
  • To get access to quality healthcare. Private healthcare is often of a higher standard than public healthcare. Medical aid can help you access this type of care, which can make a big difference in your health and well-being.
  • To get peace of mind. Knowing that you have medical aid cover can give you peace of mind, knowing that you are financially protected in case of a medical emergency. This can help you to relax and focus on your recovery, without worrying about the cost of your care.
  • To get preventive care. Medical aid can also help you to get preventive care, such as vaccinations and screening tests. This can help you to stay healthy and avoid costly medical problems in the future.

Everyone should consider getting medical aid cover in South Africa, regardless of their age or health status. However, there are some people who are more likely to benefit from medical aid than others. These include:

  • People with chronic conditions. If you have a chronic condition, such as diabetes or hypertension, medical aid can help you cover the cost of medication and other treatment.
  • People who are pregnant or planning to become pregnant. Medical aid can help you to cover the cost of pregnancy, childbirth, and post-natal care.
  • People who are active and healthy. Even if you are young and healthy, you can still benefit from medical aid. This is because accidents and illnesses can happen to anyone, and medical aid can help you to cover the cost of your care.
  • People who have a family history of chronic conditions. If you have a family history of chronic conditions, such as heart disease or cancer, you are more likely to develop these conditions yourself. Medical aid can help you to cover the cost of your care if you do develop a chronic condition.
  • People who are self-employed or work for a small business. If you are self-employed or work for a small business, you may not have access to group medical aid cover through your employer. In this case, you will need to take out private medical aid.

Medical aid cover in South Africa works by pooling the premiums of all members together. This money is then used to pay for the medical expenses of all members, including hospitalisation, day-to-day expenses, and chronic medication.

The amount of cover you get will depend on your chosen medical aid plan. Some plans offer more comprehensive cover than others. You will also need to pay a monthly premium for your medical aid cover. The premium will vary depending on the plan you choose and your age, health status, and lifestyle.

When you need medical care, you will need to go to a doctor or other healthcare provider who is part of your medical aid's network. You will then need to get a referral from your doctor for any hospitalisation or specialist treatment.

Your medical aid will then pay a portion of the cost of your care, depending on the plan you have. You may have to pay a co-payment or excess for some services.

There are a few things to keep in mind about medical aid cover in South Africa:

  • You are not guaranteed acceptance for medical aid cover. You may be declined for cover if you have a pre-existing condition.
  • Medical aid cover is not a substitute for private health insurance. Private health insurance can help you to cover the cost of medical expenses that are not covered by medical aid, such as overseas treatment or experimental treatments.
  • You need to keep your medical aid up to date with your payments. If you miss payments, you may be suspended from your medical aid.

Gap cover is a type of health insurance that can help to fill the gap between what your medical aid pays and the actual cost of your medical care. This can be helpful if you have a high-cost medical procedure or if your medical aid has a low reimbursement rate.

Gap cover works by paying the difference between what your medical aid pays and the actual cost of your care.

There are a few things to keep in mind about gap cover:

  • It is not a substitute for medical aid. You still need to have medical aid in order to get gap cover.
  • Gap cover can be expensive. Make sure that you can afford the monthly premiums before you take out a policy.
  • There are many different gap cover providers in South Africa. It is important to shop around and compare different policies before you choose one.

You may need gap cover if you have a medical aid plan with a low reimbursement rate or if you expect to have high medical expenses. Gap cover can help to pay for the difference between what your medical aid pays and the actual cost of your care.

Here are some of the reasons why you might need gap cover:

  • You have a high-deductible medical aid plan. This means that you have to pay a certain amount out of pocket before your medical aid starts paying. Gap cover can help you to cover these out-of-pocket expenses.
  • You have a chronic condition. Chronic conditions can require expensive treatment, even if you have medical aid. Gap cover can help you to cover the cost of this treatment.
  • You are planning to have surgery. Surgery can be expensive, even if you have medical aid. Gap cover can help you to cover the cost of surgery.
  • You are self-employed or work for a small business. If you are self-employed or work for a small business, you may not have access to group medical aid cover through your employer. In this case, gap cover can help you to cover the cost of your medical expenses.

Here are some of the people who may benefit from gap cover:

  • People with high-deductible medical aid plans. These plans require you to pay a certain amount out of pocket before your medical aid starts paying. Gap cover can help you to cover these out-of-pocket expenses.
  • People with chronic conditions. Chronic conditions can require expensive treatment, even if you have medical aid. Gap cover can help you to cover the cost of this treatment.
  • People who are planning to have surgery. Surgery can be expensive, even if you have medical aid. Gap cover can help you to cover the cost of surgery.
  • People who are self-employed or work for a small business. If you are self-employed or work for a small business, you may not have access to group medical aid cover through your employer. In this case, gap cover can help you to cover the cost of your medical expenses.
  • People who want to avoid out-of-pocket expenses. Gap cover can help you to avoid having to pay out of pocket for your medical expenses.

Gap cover works by paying the difference between what your medical aid pays and the actual cost of your medical care. For example, if your medical aid has a reimbursement rate of 200% and the actual cost of your care is R10,000, your gap cover would pay R4,000.

Here are the steps on how gap cover works:

  • You receive medical treatment.
  • Your medical aid pays a portion of the cost of your treatment, based on your medical aid plan.
  • The gap cover provider pays the remaining balance, up to the maximum amount of your gap cover policy.

There are a few things to keep in mind about how gap cover works:

  • Gap cover is not a substitute for medical aid. You still need to have medical aid in order to get gap cover.
  • Gap cover can be expensive. Make sure that you can afford the monthly premiums before you take out a policy.
  • There are many different gap cover providers in South Africa. It is important to shop around and compare different policies before you choose one.
  • The terms and conditions of gap cover policies can vary. It is important to read the terms and conditions carefully before you sign up.

Group cover is a type of medical aid in which the premiums are paid by an employer or other organisation on behalf of its employees or members. This type of cover is often offered as a benefit to employees, and it can be a more affordable way to get medical aid.

Group cover works by pooling the premiums of all members together. This money is then used to pay for the medical expenses of all members, including hospitalisation, day-to-day expenses, and chronic medication.

The amount of cover you get will depend on the group cover plan you choose. Some plans offer more comprehensive cover than others. You will also need to pay a monthly premium for your group cover, but this will be lower than if you were to take out medical aid on your own.

When you need medical care, you will need to go to a doctor or other healthcare provider who is part of your group cover's network. You will then need to get a referral from your doctor for any hospitalisation or specialist treatment.

Your group cover will then pay a portion of the cost of your care, depending on the plan you have. You may have to pay a co-payment or excess for some services.

There are a few things to keep in mind about group cover:

  • You are not guaranteed acceptance for group cover. Your employer or organisation may have certain criteria that you need to meet in order to qualify.
  • Group cover can be more affordable than taking out medical aid on your own.
  • You may have to pay a waiting period before you can claim on your group cover policy.
  • You will need to read the terms and conditions of your policy carefully to understand what is covered and what is not.

Here are some of the reasons why you might need group cover:

  • You are an employee who is offered it as a benefit by your employer.
  • You are self-employed or work for a small business and cannot afford to take out medical aid on your own.
  • You have a chronic condition and need comprehensive medical cover.
  • You are planning to have surgery and need financial assistance to cover the cost.
  • You want to avoid out-of-pocket expenses for medical care.

Dread disease cover, also known as critical illness cover, is a type of insurance that pays out a lump sum of money if you are diagnosed with a serious illness. The illnesses that are covered will vary depending on the policy, but they typically include cancer, heart disease, stroke, kidney failure, blindness, and paralysis.

The lump sum payment from dread disease cover can be used to cover a variety of expenses, such as:

  • Medical expenses, including doctor's visits, hospital stays, and surgery.
  • Rehabilitation expenses.
  • Loss of income.
  • Caregiving costs.
  • Modifications to your home or car.
  • Other expenses that are related to your illness.

  • To provide financial security if you are diagnosed with a serious illness. The lump sum payment from dread disease cover can help you to cover the costs of your treatment, including medical expenses, rehabilitation, and loss of income. This can help you to focus on your recovery without having to worry about how you will pay for it.
  • To give you peace of mind. Knowing that you have financial protection in place if you are diagnosed with a serious illness can give you peace of mind. This can be especially important if you have dependents who rely on you financially.
  • To protect your assets. If you have to use your savings or other assets to pay for your treatment, you may not have enough money left to cover your other expenses, such as your mortgage or car payments. Dread disease cover can help to protect your assets so that you can still meet your financial obligations.
  • To meet your individual needs. The amount of dread disease cover that you need will depend on your individual circumstances, such as your age, health, and financial situation. You can choose a policy that meets your specific needs and budget.

It is important to note that dread disease cover is not a replacement for health insurance. Health insurance will cover the cost of your treatment, but it will not provide you with a lump sum payment. Dread disease cover is designed to supplement your health insurance and help you to cover the costs that are not covered by your health insurance.

Dread disease cover can be a good investment for people who are concerned about the financial implications of a serious illness. Here are some of the people who may benefit from dread disease cover:

  • People with a family history of serious illnesses. If you have a family history of serious illnesses, such as cancer or heart disease, you are more likely to develop one yourself. Dread disease cover can provide you with peace of mind knowing that you will have financial support if you are diagnosed with a serious illness.
  • People with dependents. If you have dependents who rely on you financially, dread disease cover can help to protect them if you are unable to work due to a serious illness.
  • People with high medical expenses. If you have high medical expenses, such as those associated with chronic conditions, dread disease cover can help to offset these costs.
  • People who are self-employed. Self-employed people do not have the same level of job security as employees, so they may be more vulnerable to financial hardship if they are unable to work due to a serious illness. Dread disease cover can help to protect their income.
  • People who are concerned about their financial future. If you are concerned about your financial future and want to make sure that you are prepared for the unexpected, dread disease cover can be a valuable investment.

It is important to note that dread disease cover is not a replacement for health insurance. Health insurance will cover the cost of your treatment, but it will not provide you with a lump sum payment. Dread disease cover is designed to supplement your health insurance and help you cover the costs that are not covered by your health insurance.

Dread disease cover works by paying out a lump sum of money if you are diagnosed with a serious illness. The amount of the lump sum payment will depend on the policy you choose, but it can be used to cover a variety of expenses, such as:

  • Medical expenses, including doctor's visits, hospital stays, and surgery.
  • Rehabilitation expenses.
  • Loss of income.
  • Caregiving costs.
  • Modifications to your home or car.
  • Other expenses that are related to your illness.

To make a claim on dread disease cover, you will need to provide proof of diagnosis from a qualified medical professional. The policy will also specify a waiting period, which is the amount of time that you must wait after being diagnosed before you can make a claim. Waiting periods typically range from 30 to 180 days.

Dread disease cover is a type of insurance, so you will need to pay premiums to maintain the policy. The premiums will depend on your age, health, and the amount of coverage you choose.

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